Privacy policy

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Effective date: November 24, 2022

At XNETICS TECHNOLOGY PRIVATE LIMITED, we are committed to protecting the privacy and security of our customers and website visitors. This privacy policy explains how we collect and use personal information, and the steps we take to protect it.

  1. Information we collect We may collect personal information about you when you interact with us, including when you:
    • Visit our website
    • Contact us for support or sales inquiries
    • Sign up for our newsletter or marketing communications
    • Apply for a job with us
    • Use our software or services

        The personal information we collect may include:

    • Name
    • Contact information (email, phone number, address)
    • Job title
    • Company name
    • IP address
    • Cookies and usage data
    • Other information relevant to customer surveys and/or offers
  1. How we use your information We use your personal information to provide our software and services to you, to communicate with you, and to improve and personalize your experience with us. This includes:
    • Processing your orders and payments
    • Responding to your inquiries and requests
    • Sending you marketing communications and newsletters
    • Providing you with support and technical assistance
    • Conducting research and analytics
    • Recruiting and evaluating job applicants

        We may also use your information to comply with legal obligations, enforce our terms and conditions, and protect our rights and interests.

  1. Sharing your information We may share your personal information with third-party service providers who assist us in providing our software and services, such as hosting and payment processing. We may also share your information with law enforcement agencies or other third parties when required by law or to protect our rights.

      We do not sell or rent your personal information to third parties for their own marketing purposes.

  1. Security of your information We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
    • Encryption of data in transit and at rest
    • Access controls and authentication
    • Regular security assessments and testing
    • Employee training and awareness programs

        Despite our best efforts, no security measures are perfect or impenetrable. We cannot guarantee the security of your personal information.

  1. Your rights : You have the right to access, correct, or delete your personal information we hold about you. You may also have the right to object to certain processing activities, or to request that we restrict or transfer your information.

      If you wish to exercise any of these rights, please contact us using the details below. We will respond to your request in a timely manner.

  1. Changes to this policy We may update this privacy policy from time to time by posting a new version on our website. You should check this page periodically to review any changes. Your continued use of our software and services after any such modifications constitutes your acceptance of the new policy.
  2. Contact us If you have any questions or concerns about our privacy practices or this policy, please contact us at privacy@xnetics.com.